Privacy Policy

At Santhul Cake House, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Information: Name, phone number, email address, delivery address when you place an order or contact us.
• Order Information: Product selections, custom cake details, delivery preferences, and payment records.
• Website Usage: We may collect anonymous analytics data to improve our website experience.

2. How We Use Your Information

• To process and deliver your orders.
• To communicate with you about your orders via WhatsApp, phone, or email.
• To improve our products and services based on your feedback.
• To send promotional offers (only if you have opted in).

3. Information Sharing

• We do not sell, trade, or rent your personal information to third parties.
• We may share your delivery details with our trusted delivery partners solely for the purpose of completing your order.

4. Data Security

• We implement reasonable security measures to protect your personal information.
• However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

• Our website may use cookies to enhance your browsing experience. See our Cookie Policy for more details.

6. Your Rights

• You may request access to, correction of, or deletion of your personal data by contacting us.
• You can opt out of promotional communications at any time.

7. Changes to This Policy

• We may update this privacy policy from time to time. Changes will be reflected on this page.

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For privacy-related inquiries, please reach out via our Contact page.